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Betting Rules
1. General betting requirements
You must have an eligible account before placing a wager. Account registration details must be accurate, current and complete. You may be asked to provide information or documents to verify your identity, age, location or source of funds. Betting access may be restricted until any required checks have been completed.
You must be legally permitted to use online gambling services in your location. Sahara Sands Casino is intended for adults only. You must not use the service if you are under the applicable legal gambling age, if online gambling is not permitted where you are located, or if you are subject to a self-exclusion, account restriction or other prohibition.
You are responsible for keeping your account login details secure. Wagers placed using your account may be treated as having been placed by you unless there is evidence of unauthorised access or another circumstance requiring review. Do not share your password, payment details or account access with another person.
Only one personal account should be maintained unless the website expressly permits otherwise. Accounts must not be created or used on behalf of another person. Multiple accounts, false information, automated access, collusion, manipulation or any attempt to gain an improper advantage may result in account restrictions, cancellation of wagers or other action permitted under the Terms and Conditions.
- Wagers must be placed through the approved website or application interface.
- You must check the selected game, stake, odds or displayed terms before confirming a wager.
- A wager is not guaranteed to be accepted until it has been recorded and confirmed by the system.
- You should retain any confirmation, reference number or account record relating to a wager.
- You remain responsible for activity carried out through an account using your credentials.
The available products, games, markets and payment methods may change from time to time. Additional rules may apply to a particular game, market, tournament, promotion or payment method. If a specific rule conflicts with a general rule, the specific rule will normally apply to the relevant activity.
2. Placing, changing and cancelling wagers
Before confirming a wager, review all details shown on screen, including the game or market, selection, stake, potential return, applicable conditions and any relevant closing or settlement information. It is your responsibility to ensure that the details are correct. Once accepted, a wager generally cannot be changed, transferred or cancelled unless the applicable rules expressly allow it.
A wager may be declined, rejected or placed on hold where there is a technical issue, an account restriction, insufficient available balance, a verification requirement, a suspected breach of the rules or another legitimate operational reason. A displayed price, outcome or game state may not be treated as an acceptance of a wager until the system confirms it.
If a wager is interrupted by a connection problem, device failure or other technical event, check your account history before attempting to place it again. Repeating a wager without checking may result in more than one wager being submitted. Sahara Sands Casino may investigate duplicated, incomplete or disputed transactions using available system records.
Minimum and maximum stakes, transaction limits and other restrictions may apply. Any limits shown in the account, cashier, game or bet slip interface form part of the applicable conditions. Limits may also apply to a particular customer, account, game, market, session or payment method. You must not attempt to avoid a limit by using another account or by dividing activity in a way that defeats the purpose of the limit.
Promotional wagers, free bets, bonuses and other incentives may be subject to separate terms. Those terms may specify eligible games, qualifying activity, expiry periods, maximum values, wagering requirements or withdrawal conditions. Where an incentive is used, the promotional terms should be read before the wager is confirmed.
3. Game results, settlement and corrections
Casino game outcomes are determined by the game rules and, where applicable, the randomised system used for the game. Outcomes are not affected by previous results, the size of a wager or the amount held in an account. You should not assume that a pattern of results changes the likelihood of a future outcome.
Wagers are settled according to the result recorded by the relevant game, system or authorised information source. The applicable game rules may explain how wins, losses, ties, cancelled rounds, incomplete games and other outcomes are handled. If the result of an event or game is unclear, settlement may be delayed while the matter is reviewed.
If a game round is interrupted, the system may complete, void, restore or otherwise resolve the round in accordance with the relevant game rules and available transaction records. A displayed balance, result or message caused by a clear technical or administrative error may be corrected. Where practical, affected account holders will be informed through the available account or support channels.
Sahara Sands Casino may correct an obvious error in a price, result, balance, stake, return or settlement. An obvious error may include a clear display, calculation, input, system or data error. If an error causes an amount to be credited incorrectly, the relevant amount may be reversed or recovered, subject to applicable law and the governing account terms.
Where a wager is void, the stake will generally be returned to the available account balance unless the applicable rules provide another outcome. A returned stake is not normally treated as a win or as profit. Settlement records shown in your account may be used when reviewing a query, although a correction may be made where the records contain an error.
- Do not rely solely on a pop-up, visual animation or temporary balance display as proof of settlement.
- Check the account history for the final status of a wager or game round.
- Keep details of disputed transactions, including the date, amount and reference where available.
- Raise a settlement concern as soon as reasonably possible so it can be reviewed.
4. Fair play, account reviews and responsible betting
Fair play is required at all times. You must not interfere with the website, reverse engineer or exploit a game, use unauthorised software, submit harmful code, manipulate communications or knowingly take advantage of a vulnerability. Suspicious activity may be reviewed and may lead to temporary restrictions while checks are completed.
Sahara Sands Casino may monitor account activity to protect customers, maintain system integrity, meet legal and compliance obligations and detect fraud or other prohibited conduct. Reviews may include payment activity, login information, wagering patterns and identity or account documents. Information may be handled in accordance with the Privacy Policy and applicable law.
You should only wager money that you can afford to lose. Gambling should be treated as entertainment, not as a way to earn income, recover losses or resolve financial difficulties. Set a budget before you play and stop when that budget has been reached. Do not chase losses, borrow money to gamble or continue playing because you expect a win to be due.
- Set personal spending and time limits where account tools are available.
- Take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances.
- Do not gamble to escape personal, financial or emotional problems.
- Use a cooling-off period, deposit restriction or self-exclusion option if your gambling no longer feels controlled.
- Seek independent support if gambling is causing stress, conflict or financial harm.
If you have a question about a wager, settlement, account restriction or game rule, use the customer support channel made available on the website. Provide enough information for the matter to be identified, while avoiding the submission of unnecessary sensitive information. Complaints and disputes will be handled in accordance with the applicable Terms and Conditions and relevant requirements.
These Betting Rules may be updated to reflect changes to the website, games, legal requirements or operational processes. The current version published on the website applies from the stated effective date or, if no date is shown, from publication. You should review the rules regularly and before placing wagers.